AI-Native CRM
May 2026
14 min read
The end of the <em style="font-style:italic;color:var(--amber-accent);">seat-based</em> CRM.
68% of enterprise CRM RFPs in Q2 specified consumption pricing. Salesforce's seat economics are about to be re-priced by the market, and three challengers — none from the analyst quadrants — are taking the high ground.
68%
specified consumption pricing
$84B
Q2 CRM RFP volume
3
challengers crossing 60+ fit
12.4%
Salesforce share at risk
Marcus Holloway
Head of Research